AI-Assisted Customer Care
Deliver smarter, faster, more personalized service with real-time chat, private meeting rooms, and a powerful AI assistant that enhances every customer conversation.
Why choose BoomTalk™ Live for your customer support and CRM?
BoomTalk™ Live gives you the power to launch your own AI-enhanced customer care application under your brand. Equip your support team with live chat, virtual waiting queues, and an integrated AI knowledge assistant that provides instant, 24/7 guidance.
Built on a secure, scalable architecture, BoomTalk™ Live adapts as your business grows. Customize the interface, branding, and user experience to create a seamless extension of your company’s identity.
How can AI-driven communication transform the way your healthcare practice operates?
AI-Powered Rapid Response
Transform your support workflow with intelligent, instant responses. AI equips your agents with precise answers in seconds, boosting productivity and elevating customer satisfaction.
Break Through Language Barriers
Empower your team to communicate with anyone. AI-driven translation lets you seamlessly understand and respond to messages in any language—delivering smoother, more inclusive customer support.
Effortless Tone Adjustments
Ensure every message sounds exactly the way it should. AI-driven rephrasing helps agents tailor tone instantly—keeping communication aligned with your brand and your customers’ needs.
AI Customer Support Chatbot
Give your support team a powerful AI partner. The built-in SmartChat Assistant, trained on your organization’s knowledge, provides real-time answers and guidance that help agents work faster and deliver better customer experiences.
Why BoomTalk™ Live Delivers the Best AI-Powered Customer Support Experience
Lightning-Fast Setup
Launch your platform quickly with a solution designed for rapid deployment.
Secure
Your data and conversations stay protected with enterprise-grade security at every level.
Versatile
Easily adaptable to multiple business scenarios, BoomTalk Live enhances communication wherever you need it.
Cutting-Edge Technology
Stand out from the competition by delivering a next-generation support experience your customers will love.
Cost Efficient
A ready-to-deploy platform that cuts down on development time and operational costs.
Customizable
Design a customer support app that matches your workflow and business requirements.
How does AI-driven customer support help your team work smarter and deliver better customer experiences?
Live Chat
Give customers the ability to connect with your team instantly. Real-time messaging ensures quick answers and effortless communication—key ingredients for exceptional support.
Virtual Waiting Rooms
Easily support multiple customers by placing them in individual waiting rooms. Keep conversations organized and deliver faster, more efficient assistance.
Private Conversations
Give your support team the ability to connect one-on-one with customers, delivering personalized guidance and more meaningful interactions.
AI Smartchat Assistant
AI-powered virtual assistants work alongside your support agents, offering instant insights and smart reply suggestions. The result? Faster resolutions and a significantly enhanced customer experience.
Video Calling or Chat Only
Organizations can deploy a chat-focused solution or integrate advanced video-calling features to support more immersive communication.
Fully Managed, Expertly Supported
BoomTalk™ Live is more than a service—it’s a partnership. We handle every aspect of your deployment, from planning and setup to training and ongoing support. No hassle. No downtime. No finger-pointing.
Stronger Than Simple Telehealth Tools
Unlike platforms that only support video visits, BoomTalk™ Live supports entire business communication workflows across multiple industries, integrating chat, video, collaboration and AI.
This makes it a more flexible and scalable solution—not just for healthcare, but for HR, finance, customer experience, and remote education.