Scheduling and reminders
Patients book online and automated email and SMS reminders cut no-shows before they happen.
AI-Powered Telehealth Platform / By Boom Logic
BoomTalk™: Live
AI-powered telehealth, handled end to end. Video visits, virtual waiting rooms, and documentation that writes itself.
BoomTalk Live gives clinics and care teams HIPAA-ready HD video, virtual waiting rooms, scheduling, and encrypted chat – with AI that runs intake, transcribes the visit, and drafts the note before your provider leaves the room. Patients join from your portal, a secure link, or WhatsApp. Deployed, secured, and supported by Boom Logic.
Request Pricing See Plans From $40
1:1 + GroupHD video visits
Built-In AIIntake, transcripts, notes
HIPAA-readyEncrypted end to end
24/7/365SOC monitored
See it in action
BoomTalk Live, explained.
What you’ll see
Why generic telehealth video tools leave clinical teams doing the admin by hand, and what an integrated encounter looks like instead: AI intake and triage, SOAP notes drafted during the visit, and suggested ICD-10 and CPT codes that improve billing accuracy and reduce claim denials.
It walks the full patient journey from waiting room to signed note, covers the 24/7 Security Operations Centre and HIPAA-ready architecture behind it, and shows where the same platform serves legal, insurance, education and HR teams.
Plans, pricing and the NITEP nonprofit rate are further down this page.
The Platform
Everything a virtual visit needs, in one workspace.
Providers run the entire encounter from a single screen: the video call, the patient queue, secure chat, shared documents, and the AI-drafted note waiting at the end.
How It Works
Before, during, and after the visit.
Before
Virtual waiting room
A branded waiting room with queue management keeps providers on schedule and patients informed.
AI-assisted intake
Intake forms are collected ahead of time, with AI pulling key details from documents and IDs.
During
HD video, 1:1 and group
Reliable high-definition visits for patients, providers, interpreters, and multi-party consults.
Encrypted messaging
Real-time secure chat runs alongside the visit, so nothing gets lost between conversations.
Document and image sharing
Results, referrals, and images move securely inside the session, with e-signature support.
After
AI transcription
Every session is transcribed automatically and ready to review or drop into the record.
SOAP notes and coding
The AI assistant drafts the summary and suggests ICD-10 and CPT codes to keep claims moving.
Searchable history
Recordings, transcripts, and conversations stay organized, auditable, and easy to find.
Built-In Intelligence
AI that works before, during, and after every conversation.
AI is not an add-on module bolted onto BoomTalk™ Live – it runs through the whole encounter. It gathers information before the session, assists your team while it is happening, and writes up the record when it ends.
Automated intake and triage
Forms are completed before the session starts. The AI reads the answers, flags what matters, and routes each person to the right team member by priority.
Transcription and summaries
Every call and chat is transcribed automatically, then summarized into a clean record – including SOAP notes with suggested ICD-10 and CPT codes for clinical teams.
Answer assist in live chat
Context-aware replies are suggested to your staff while the conversation is happening, so answers stay fast, accurate, and consistent.
A knowledge bot trained on your data
Point the assistant at your own documents, policies, and FAQs. It answers from your material – not from the open internet.
AI-to-human handover
The assistant handles first contact and gathers context, then hands the conversation to a live person inside a secure session with nothing repeated.
Smart image and document capture
Upload an ID, a form, an insurance card, or a lab result and the AI pulls the relevant data out of it – no manual re-keying.
The full AI suite is included with the Professional plan. See what each plan includes.
Access
Meet people where they already are.
The hardest part of a virtual visit is usually getting someone into the room. BoomTalk™ Live gives you three ways in, so nobody is lost to a password reset or an app store.
Inside your own portal or app
Embed secure video and messaging directly into the website, patient portal, or mobile app your users already sign in to. The experience stays yours end to end.
A secure link by email or SMS
Send a one-click invitation and the person joins straight from their browser – no account to create, no app to download, nothing to install. Ideal for first visits and quick follow-ups.
WhatsApp and Messenger
Let conversations start where people already are. The AI assistant picks up the first message and hands the person into a secure, private session when a human is needed.
Built For Healthcare / Ready For More
Healthcare first. Every client-facing team next.
The same secure video, messaging, and AI documentation adapts to any team that meets people face to face.
Featured / Healthcare
Healthcare and Telemedicine
HIPAA-ready video visits, virtual waiting rooms, AI SOAP notes, and coding suggestions – built around clinical workflows and the documentation your team is accountable for.
HR & Recruitment
HR and Recruitment
Structured video interviews with AI transcripts and summaries for every candidate conversation, plus secure document exchange for offers and credentials.
Finance & Legal
Finance and Legal
Encrypted consultations with document exchange, e-signatures, and a full audit trail for every client conversation.
Customer Support
Customer Support
Face-to-face support sessions with AI smart replies, queue management, and searchable conversation history.
Marketplace
Marketplace and E-commerce
Live video consultations that turn browsers into buyers, with chat and document sharing built into the storefront experience.
Education
Education and Coaching
Group sessions, recordings, and AI summaries that keep every learner on the same page, from classrooms to coaching practices.
Pricing
Two plans. Every provider covered.
Straightforward per-user pricing. Start with the essentials, or add the full AI documentation suite.
Essentials
Secure telehealth video and the core clinical workflow.
$40
PER USER / PER MONTH
- HD video consultations, 1:1 and group
- Virtual waiting room and patient queue
- Appointment scheduling and reminders
- Secure messaging and file sharing
- Encrypted, HIPAA-ready architecture
- Web, desktop, and mobile access
- Limited branding: logo and color accents
POPULAR
Professional
Everything in Essentials plus the full AI documentation suite.
$50
PER USER / PER MONTH
- Everything in Essentials, plus:
- AI transcription of calls and sessions
- AI summaries, SOAP notes, and action points
- AI assistant with smart replies
- Automated follow-ups and task prompts
- Session recording and searchable archives
- Full branding and white-labeling
Both plans are priced per user, per month, with a 10-line organization minimum and a 12-month term. Larger rollout or custom deployment in mind? Request a tailored quote below.
Managed By Boom Logic
More than software. A partner.
BoomTalk Live is fully managed: Boom Logic handles planning, deployment, training, and ongoing support, backed by a 24/7/365 Security Operations Center and infrastructure with presence in One Wilshire and Equinix. You focus on patients. We run the platform.
Enterprise Services
Rolling this out across an organization?
Larger deployments rarely fit a template. Boom Logic provides the services around the platform to customize, deploy, integrate, and scale it with confidence.
Professional services
Custom feature development and workflow changes built around how your organization actually operates, delivered by the Boom Logic engineering team.
Deployment and DevOps
Boom Logic runs the platform: provisioning, updates, monitoring, scaling, and disaster recovery. There are no servers for your team to maintain and no vendor to chase.
System integration
API and third-party integration work so BoomTalk™ Live fits your EHR, CRM, and the rest of the tools your team already depends on.
Questions
Telehealth, answered.
Is BoomTalk Live HIPAA compliant?
BoomTalk Live is built on a HIPAA-ready architecture with encryption in transit and at rest, identity management, access controls, and audit logging. Boom Logic supports compliant deployments and business associate agreements, and monitors the platform around the clock.
What does the AI actually do?
On the Professional plan, AI transcribes every call and session, drafts SOAP notes and summaries, suggests ICD-10 and CPT codes, powers smart replies in chat, and generates follow-ups and task prompts – cutting the time providers spend on documentation.
Can we use our own branding?
Yes. Essentials includes limited branding with your logo and color accents. Professional adds full white-labeling so the platform runs under your brand, colors, and domain.
How is BoomTalk Live billed?
Both plans are billed per user, per month, with a 10-line organization minimum and a 12-month term. Essentials is $40 per user and Professional is $50 per user.
How quickly can we launch?
Because Boom Logic manages the deployment, most teams go live in weeks, not months – with setup, training, and support handled for you.
How is this different from a generic video tool?
BoomTalk Live is a complete clinical workflow, not just a video call: waiting rooms, patient queues, scheduling, encrypted messaging, AI documentation, and white-label branding in one managed platform.
How do patients join a visit?
Whichever way is easiest for them. You can embed BoomTalk Live in your own portal or mobile app, send a secure one-click link by email or SMS that opens straight in the browser with no account and no download, or let people start the conversation on WhatsApp or Messenger and have the AI assistant hand them off to your team inside a private session.
Does BoomTalk Live integrate with our EHR or CRM?
Yes. API access and third-party integration are part of the platform, and Boom Logic provides the integration work as a service so BoomTalk Live fits the systems your team already uses rather than adding another disconnected tool.
Get Started
Get BoomTalk™ Live pricing.
Tell us about your practice or team and we will put together a tailored quote – HIPAA-ready telehealth with AI documentation, deployed and supported by Boom Logic.